1. Information We Collect
We collect the following types of information:
Information You Provide
-Account details (name, email address, password).
-Profile details (photo, biography, expertise areas for Coaches, interest areas for Clients).
-Optional information you choose to share (e.g., scheduling preferences, location).
Information Collected Automatically
-Device information (IP address, browser type, operating system).
-Usage data (pages viewed, interactions, search queries).
-Cookies and similar technologies (see Section 7).
Information from Third Parties
If you log in using third-party accounts (e.g., Google), we may receive basic profile information.
2. How We Use Your Information
We use your information to:
-Provide and improve our matching services.
-Personalize your experience on the Platform.
-Communicate with you about updates, features, or support.
-Monitor and prevent fraud, abuse, or misuse.
-Comply with legal obligations.
We do not sell your personal information.
3. How We Share Information
We may share your information in the following circumstances:
-With Coaches and Clients: Information you choose to include in your profile is visible to other users.
-With Service Providers: Trusted vendors who help us operate the Platform (e.g., hosting, analytics, email services).
-For Legal Reasons: If required by law, regulation, or valid legal process.
-In Business Transfers: If Choice Coach is merged, acquired, or undergoes reorganization.
4. Data Retention
We retain your personal information as long as your account is active or as needed to provide the Platform. You may request deletion of your account at any time (see Section 8).
5. Security
We use reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy
The Platform is not intended for children under 18. We do not knowingly collect information from minors.
7. Cookies and Tracking Technologies
-We use cookies and similar technologies to:
-Keep you signed in.
-Understand how you use the Platform.
-Improve functionality and performance.
You can control cookies through your browser settings, though disabling them may affect your experience.
8. Your Rights
Depending on your location, you may have the following rights:
-Access and request a copy of your personal data.
-Correct or update inaccurate information.
-Request deletion of your account and personal data.
-Opt out of marketing communications.
For EU/EEA users: rights under GDPR (data portability, objection to processing, etc.).
For California residents: rights under CCPA (access, deletion, opting out of “sale” of data, though we do not sell data).
To exercise your rights, contact us at support@choice.coach.
9. International Users
If you access the Platform from outside the United States, you agree that your information may be transferred to and processed in the U.S. or other countries with different data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date. Continued use of the Platform after changes means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at:
support@choice.coach